Privacy Policy

This Privacy Policy regulates the processing of users’ personal data by Oftalmed within the scope of the use of the website with the address www.oftalmedangola.com, hereinafter referred to as the Website, whereby Oftalmed is committed to complying with the legislation on the protection of personal data, privacy and information security, in order to protect the personal data and privacy of the users of the website in relation to the personal data collected and/or transmitted online when using the website.

The provision of personal data in the context of browsing the Website implies the knowledge and express acceptance of the conditions contained in this Privacy and Cookies Policy.

1. PRIVACY AND PERSONAL DATA PROCESSING

1.1 – Use of the Website

Accessing and browsing the Website does not necessarily imply the provision of personal data.

However, there are certain features on the Website that require the provision of personal data in order to be able to respond to your requests, for example, if you wish to submit a contact form to ask your questions and suggestions, make an appointment and/or register for the e-newsletter.

If you wish to contact OFTALMED through the Website, a set of personal data will be collected, which is processed to respond to your appointment request/question/suggestion.

For this purpose, the following personal data is collected in the contact form: name, email and telephone number, these data are mandatory, otherwise it will not be possible to process your request and provide you with a response. The other information requested is intended to get to know users better and is therefore optional. You are free not to respond.

When you give us your express consent for this purpose, by formalising the newsletter request, you will receive the periodic newsletter at the email address provided, as well as information about promotional campaigns, news, and relevant information about our areas of activity.

2. Use and Sharing of Personal Data

2.1. 2.1. Data management

OFTALMED is committed to only processing personal data strictly necessary for each process:
– Management of contacts with website Users, particularly with a view to responding to their requests/questions/suggestions.
– Sending communications via email or telephone to disseminate promotional campaigns, news and relevant information.

2.2. 2.2. Personal Data Protection

In certain cases, we may disclose your personal data to entities that provide services to us, in the context of communications, deliveries, assembly and repairs. Subcontractors and service providers will be linked to OFTALMED by contract, which will incorporate the standard contractual clauses. OFTALMED also requires its subcontractors and service providers to ensure a sufficient level of security, confidentiality and protection in relation to privacy and your fundamental rights.
OFTALMED does not share your personal data with other companies or brands for commercial purposes.

3. Cookies

Like most websites, in order for it to function properly, we occasionally install small files called cookies on your computer.

3.1. 3.1. What is a cookie?

A cookie is a small text file that is stored on your computer, phone or any other device with internet access, containing information about your navigation on that website. Cookies are used to promote an improved and faster user experience of the website and do not damage your device. Cookies do not store personal data.

3.2. 3.2. What cookies are used for on this website

OFTALMED uses cookies on its website to improve the performance and browsing experience of users, increasing the speed and efficiency of response. The cookies used do not collect personal information that allows the user to be identified, storing only generic information, namely the way and/or location of the user’s access and the way in which they use the website. A cookie is a small information file that is installed in the reader’s browser and stored on their computer when they visit a website. Cookies are used, as a rule, to improve the user experience of the website and the performance of the website. Each reader corresponds to an individual cookie, thus guaranteeing data privacy and security.
At OFTALMED we use the following cookies:

3.2.1. 3.2.1. Technical cookies
These are temporary cookies that remain in the browser’s cookie file until the browser leaves the website, meaning that no record is left on the user’s hard drive. They are essential for the user to navigate through our Website and use the different options or services that exist on it.

3.2.2. 3.2.2. Statistics cookies
Website navigation is analysed, with the aim of quantifying the number of users, measuring how users use the Website and improving the provision of the services we make available. The information stored in the Website’s cookies is used exclusively by OFTALMED through the Google Analytics service, for exclusively statistical purposes.
We do not use cookies to send advertising to our users based on their browsing, nor for other third-party advertising purposes.
To obtain and consult more information about cookies, their use and how to manage your cookie preferences, you can consult the specific help pages of the different browsers or generic pages on this topic, for example:

3.3. 3.3. Do you authorise the use of cookies?

You can limit or restrict the admission of cookies through your browser options. However, by disabling cookies you can still use our Website, but the use of some features or areas may be limited. If you wish to block or delete cookies from this Website, you can do so by modifying your browser settings. Although the parameterisation of each one is different, it is common to configure it in the “Preferences” or “Tools” menu. For more details on how to configure cookies, consult the “Help” menu of your browser.

4. Security

OFTALMED uses all technical means at its disposal to prevent the loss, misuse, alteration, unauthorised access and misappropriation of the personal data provided or transmitted. In any case, it should be noted that, when the data is circulated on an open internet network, it is not possible to completely eliminate the risk of unauthorised access and use, so the User must implement appropriate security measures when browsing the Website.

5. Third-party websites

Through our Website, we provide links to third-party websites, which are subject to independent Privacy Policies. Please note that this Privacy Policy does not apply to such websites and OFTALMED is not responsible for the collection of information from you by such third parties through their websites.

6. Purposes of Processing Personal Data

All processing of personal data carried out by OFTALMED is lawful and has a legal basis, either (i) on the basis of your consent to the processing of the personal data in question for the respective purposes; or (ii) because the processing in question is necessary for the performance of the contract to which OFTALMED and you, as the holder of the personal data, are parties, or for pre-contractual steps at the request of the holder of the personal data in question; either (iii) because the processing is necessary for compliance with a legal obligation to which OFTALMED is subject; or (iv) because the processing is necessary for the purposes of the legitimate interests pursued by OFTALMED, as controller, or by third parties.

7. Retention of Personal Data

OFTALMED will retain your personal data for as long as your registration is active or as necessary for the relevant activity, i.e., for as long as necessary to provide you with the services (and without prejudice to any legal obligation requiring the retention of strictly necessary personal data beyond those retention periods).

8. Your rights

If you wish to access, rectify, update your personal data or request that it no longer be processed by OFTALMED, you can contact us at the following email address: geral@oftalmedangola.com
You always have the option of cancelling the sending of the newsletter on the OFTALMED website at any time.

If you close your account on the website, your personal data associated with your account will be deleted without undue delay, with the exception of your personal data that may or should continue to be processed by OFTALMED for remaining purposes — BILLING OR ACCOUNTING PURPOSES — when under the respective legal basis and always taking into account applicable personal data protection legislation.

OFTALMED is solely responsible for the collection of personal data carried out on the website and applications. Whenever the reader ends the use of the services provided by OFTALMED, OFTALMED does not assume any responsibility for the information collected outside the respective websites.

9. Update of the Privacy Policy

OFTALMED may revise and update this Privacy Policy. Use of the service constitutes acceptance of the terms of this Privacy Policy.

Last updated 16 Nov 2023.